Livi

Support

Help stays with the notebook.

Open Help on the Me tab in Livi for the same guidance. This page is a public copy. Nothing is sent off the device for a support ticket or review queue.

What Livi does

Scan a front still, confirm a season, then create makeup, outfit, or hair archives. Log daily check-ins, compare looks, and save a color card or palette. Circle Demo lets you post a look, follow, hide, report, and block on this iPhone only.

Permissions

If you decline, you can still type notes, keep archives, and use credits already on the device. To change a permission later, open iOS Settings, then tap Retry in Livi. Livi will not ask again by itself.

Palette Credits

A new install starts with welcome credits. Previewing a card is free. Confirming a save uses credits. The first three archives are free, including archived ones. Another archive, upgrading a check-in into a new archive, and unlocking looks older than 90 days also use credits after you confirm.

Credits stay on this device. This app does not offer Restore Purchases. Clearing local data or deleting the app removes remaining credits.

Purchase failed

If a pack does not finish, Livi shows Purchase Failed, Please Try Again. Try again when the network is stable. Credits already on the device are not removed by a failed attempt.

Circle Demo

Agree to Community Guidelines before posting or commenting. Posts are snapshots: they cannot be edited after publish; you may delete your own. Reports, hides, and blocks stay local and are not sent to a team. Restore a hidden look from Me → Hidden looks. Restoring a reported look does not remove the local report.

Voice memos

Start becomes Stop while recording. Leave the recorder and the take stays attached. Save the check-in or archive to keep the file with that look. If Microphone is off, type notes instead.

Clear All Local Data

Me includes a double-confirm clear. It removes archives, check-ins, photos, voice memos, color cards, and remaining credits. Demo Circle looks return. This cannot be undone.

Still stuck?

Use Help inside Livi on the Me tab. There is no email queue and no off-device review. For how data is stored, read the Privacy Policy.

Last updated 20 September 2026 · Livi for iPhone